Dr. Shitika is an Assistant Professor and programme coordinator of MBA-Analytics at the University School of Management Studies at Guru Gobind Singh Indraprastha University, Delhi. She has a master's degree in management specializing in human resource management. She has strong research experience with a demonstrated history in higher education, specializing in emotional intelligence, spiritual intelligence, and performance management. She is a goal-oriented professional offering nearly 12 years of experience in delivering quality education as an Assistant Professor in Higher Education Institutes. She has designed positive approaches and proactive interventions that advance learner engagement, academic achievement; cognitive development, and social, behavioral and communication improvements. She has been involved in many predictive and prescriptive analytics projects. She has devised fascinating practices of teaching that create interest in the students and build rapport with students. She is an active academician. Her book chapter “Innovation in the University 4.0 System based on Smart Technologies”, which was published by Taylor & Francis Group in the USA and published by Routledge, is noteworthy among her contributions. She has nearly 12 research papers to her credentials in various national and international journals of repute.