Sultan Chand & Sons is committed to serving its customers with utmost professionalism and superior service. With this in mind, we've made it easier than ever for you to get answers to your questions.
If you can't find your answer in our FAQ page, you may choose to 'Contact Us' any time. We're eager to help you.
About our company
- How do I find a specific product?
- Can I Check the Status of My Order?
- How Do I Change my Mailing Address?
- How Do I Change my Password?
- Does Sultan Chand & Sons distribute or sell my account information?
- Will I start to receive Spam once I sign up with Sultan Chand & Sons?
- What is Your Return Policy?
Books
If I want to buy a complete collection of books, (i.e. a 12 volume series), do I get any discount?
About Our Company:
Shri Sultan Chand ji (20.12.1896 – 01.02.1975)
Shri Sultan Chand ji, founder of M/s S. Chand & Company (1917) and of M/s Sultan Chand & Sons (1950), was pioneer in the field of the publication of school and college level texts by Indian teachers. He had inherited the spirit of nationalism and lofty ideals from his noble father, Master Amir Chand ji (born in 1869), a dedicated teacher, a social reformer, a great patriot and revolutionary, who was awarded death sentence in 1915 for his involvement in the Hardinge Bomb Case.
Shri Sultan Chand ji was a great visionary. He realized the need of education both for winning political freedom and for social and economic development of the country. He made it the mission of his life to provide high quality texts by Indian teachers to Indian students at easily affordable prices. For nearly sixty years of his life he pursued his goal with unparalleled commitment and untiring effort. He gathered round him a galaxy of distinguished teachers and authors from all over the country and together they made the firm M/s Sultan Chand & Sons what it is today – a name that evokes faith and reliability among the teachers and the taught alike. Saintly in attitude and Karmyogi in practice, he leaves behind with M/s Sultan Chand & Sons the rich heritage of noble ideas which the Indian publishing industry can be proud of and his successors have solemnly pledged to uphold.
How do I find a specific product?
A search box is available at the top of every page throughout the site. You may also browse for a title by category. Category listings are found on the left-hand side of each page.
Can I Check the Status of my order?
To check the status of your order, click the My Account link located at the top of each page. You can then view the status of all orders you placed.
How do I change my mailing address?
E-mail Address can be easily changed from your accounts page or by editing your profile.
How Do I Change My Password?
If you would like to change your Sultan Chand & Sons password, just sign in to your account with your current password and click the My Account link at the top of the page. You will be asked to re-enter your current password for verification. Then:
- Click the "Change Password" link.
- Enter your current password in the first box.
- Enter your new password (as you would like it to be) in the second box.
- Confirm your new password in the third box.
- Click the "Save" button.
Please Note: In order to protect your account, make sure that your password is memorable for you but difficult for others to guess. Never use the same password that you have used in the past, and do not share your password with anyone. For security purposes, your new password must be a minimum of six characters long. A good password contains a combination of uppercase and lowercase letters (remember that your password is case sensitive), numbers, and special characters such as +,?, and *.
Does Sultan Chand & Sons .com distribute or sell my account information?
Not at all. SultanChandAndSons.com .com does not sell or release any personal information to any third-party source.
Will I start to receive spam once I sign up with SultanChandAndSons.com ?
Absolutely not.
What is your return policy?
If any product received by the customer is found defective, then within 15 days of the receipt, please send the product along with the order no. & date back to our office. We will replace the product for you. Please bear in mind that if the product is returned after 15 days of receipt, SultanChandAndSons.com will hold no responsibility for the returned product.
All shipping charges related to returning the defective product will be borne by the customers.
Books
If I want to buy a complete collection of books, (i.e. a 12 volume series), do I get any discount?
Discounts may be available for bulk orders. Please write to us at @SultanChandAndSons.com and we will give you an answer about whether we can offer you a bulk order discount within 2-3 business days.